jobs in the wild.

As we continue to grow and support researchers, academics, institutions, and professionals worldwide, we're looking for someone who is passionate about customer success, problem-solving, and building long-term customer relationships. In this role, you'll be at the forefront of the customer experience—helping users successfully adopt our Academic Integrity & AI Governance solutions while working closely with Product, Engineering, Sales, and Operations teams. We're looking for someone who brings:  5–10 years of experience in Customer Success or Account Management within a SaaS or technology environment  Strong written communication skills and a customer-first mindset  The ability to understand customer needs, drive product adoption, and improve retention  Experience collaborating cross-functionally to deliver exceptional customer outcomes  A proactive, ownership-driven approach to solving customer challenges This is an excellent opportunity for someone who enjoys combining customer engagement, operational excellence, and technology to create meaningful impact. If you or someone in your network would be a great fit, I'd love to connect. #Hiring #CustomerSuccess #CustomerSuccessManager #CustomerSuccessExecutive #SaaS #AI #CustomerExperience #CareerOpportunity #TechJobs #EdTech #TrinkaAI